Frequently Asked Questions
Find answers to the most common questions about our free case evaluation service, foreclosure prevention, and how we can help you explore your options.
Yes. There is no charge to submit your information or to receive a free case evaluation. Our service is 100% free with no obligation. Our partners may discuss loan modification, forbearance, and other options with you at no cost for the evaluation.
No. Submitting your information does not create any obligation. You are free to review your options — loan modification, forbearance, payment relief — without commitment. You decide what works best for you.
Our partners typically process submissions within 24–48 hours. You may receive a call or email from one of our partner companies to discuss your situation and explore options like loan modification or forbearance.
One or more of our partner companies — foreclosure prevention specialists, loan modification services, or housing counselors — may contact you to provide your free evaluation and discuss options. You can choose whether to engage with them.
We cannot guarantee any outcome. Your lender is not required to change your loan. However, exploring options like loan modification, forbearance, or payment relief may help slow the process and create time to find a solution. Our partners work with major lenders and can help you understand what may be available.
We share your information with our partner network so they can provide your free case evaluation and discuss foreclosure prevention options. We do not sell your information to unrelated third parties. See our Privacy Policy for details.
Yes. We use industry-standard security measures to protect your personal information. Your data is transmitted securely and stored with bank-level encryption.
That's fine. Whether you're not behind yet, a few months behind, or further along, our partners can help you explore options. The sooner you reach out, the more time you may have to find a solution.
No. We are not your lender and we are not a government agency. We connect you with partners who may help you explore loan modification, forbearance, and other options. Your lender is not required to change your loan.
We may receive compensation from our partners when you engage with them. This does not affect the cost of our free service to you. See our Advertiser Disclosure for more information.